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Run the firm · 24

Who can see what, and who decided.

A firm’s reputation rests on discretion. Roles decide what each person can see and do, restricted matters stay restricted, and the sensitive actions — deleting, exporting, moving money — are gated and recorded.

Roles & permissionsMatter-level accessSensitive actions gatedSign-in policy
What it does

Access that matches how a firm actually works

Roles for real job titles

From reception to managing partner, with permissions set the way your firm works rather than the way a template assumed.

Restricted matters stay restricted

Sensitive files can be limited to the people on them, so confidentiality is enforced by the system rather than by asking nicely.

Changes to access are recorded

Who granted what, when, and to whom — so a question about access has an answer attached to it.

What it means for you

What this protects

  • Confidential matters stay confidential. A conflict-sensitive file is not visible to the whole firm simply because someone is curious.
  • Departures are clean. Access ends when someone leaves, without needing to remember which shared drives and passwords they held.
  • Sensitive actions are deliberate. Deleting records, exporting data and moving money require the right role — and leave a trace.
  • Reviews get easier. When an insurer, auditor or regulator asks who could see what, the answer is a report rather than a reconstruction.

Permissions are only as good as the roles a firm defines; the defaults are sensible, and we will show you what they are and where to change them at the demonstration.

Sign-in policy included. The firm can require app-based two-factor for some or all roles, and set how long a session lasts before sign-in is needed again.
In practice

How a firm sets this up

Start from the firm’s roles

Reception, paralegal, associate, partner, accounts, practice manager — adjusted to the firm’s own titles.

Restrict what must be restricted

Matters that need limiting are marked, and access is granted to the people working on them.

Set sign-in policy

Two-factor required for the roles that handle money or client data; session length set to the firm’s comfort.

Review twice a year

Access is reviewed alongside the firm’s own compliance cycle, with the record showing what changed.

Set the roles with us

Bring your firm’s job titles to a walkthrough and we will show the roles, the restrictions and the sign-in policy in place.

Practice Notes

One email a month, for people who run firms.

How other firms handle the parts nobody enjoys — trust reconciliation, chasing debt, keeping procedure written down. No product announcements unless something genuinely changes for you.

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